The total cost of "being wired". It includes price of online devices (computers, cell phones, wireless cards) and monthly service, maintenance, support, training and upgrading technology. While it is true that the price continues to drop and the capacity continues to go up the cost can be prohibitive for low income families. Only 21% of families with incomes of $30,000 annually or lower have broadband service. The prices continues to be an obstacle to enclusion.