While Facebook looks to bring internet access to India, many in nearby Fresno struggle with digital literacy.
Other students complained that they’re struggling to sign up for social security, Medicare, driver’s license renewals, and student loan payments. The list goes on. Those governmental services have migrated online. “Now you can’t even make a phone call to do your unemployment insurance; you have to do it online,” Gonzalez says. “As more of the government agencies move in that direction, they’re leaving behind a lot of people behind who don’t have internet at home.”