The linked Summary Reports and Action Plans on Digital Inclusion and Small Business are the result of the 19 Listening Sessions convened by the California Emerging Technology Fund (CETF) to obtain stakeholder input on optimizing the impact of the CETF-Verizon Public Benefits Agreement. The Action Plans provide guidance on engaging Partners to assist in meeting the obligations.
Findings in Final Reports and Action Plans
Digital Inclusion Listening Sessions
- Utilizing Digital Equity Ecosystem for statewide scale and documented best practices
- Maintaining required outcome performance standards, flexibility in implementation
- Ensuring reach and credible sources to achieve outcomes
Key Findings:
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- Community-trusted messengers are essential
- Digital Navigators are a core strategy
- Language access and cultural competence are critical
- Existing networks and existing systems can scale efficiently
- Integrated service delivery improves outcomes
- Devices and technical assistance support remain major gaps
- Sustained and flexible funding are vital
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Small Business Listening Sessions (Co-Convened with 9 Expert Partners)
- Achieve workforce and supplier representation that matches the California population
- Optimize Verizon Digital Ready and Small Business Accelerator Programs
- Establish multi-lane approach for procurement
Key Findings:
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- Address procurement challenges
- Meet operational and capacity needs
- Fill engagement and relationship gaps
- Provide accessible tools and resources
- Partner with existing networks
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