Frontier MOU Summary

Summary of Frontier’s Public Benefit Commitments

The following is a summary of the Public Benefit Commitments by Frontier Communications related to the acquisition of Verizon’s wireline network in California as background for this Request for Letters of Interest.  These Public Benefits are set forth in the Memorandum of Understanding between Frontier and CETF and are incorporated into the CPUC Decision.

CETF will receive no funding from Frontier but will manage implementation of the grants to CBOs who will be paid directly by Frontier pursuant to verification of performance by CETF.

Frontier’s Public Benefit Contributions for Broadband Adoption

  • Commit to the aspirational goal of getting another 200,000 low-income households online in   3 years working collaboratively in a public-private partnership with CETF and CBO partners.  Work with CETF and partners to develop the plan to connect 200,000 low-income households.
  • Make available an “interim” affordable broadband offer of $13.99 per month (exclusive of federal and state taxes) for low-income households throughout the service area who qualify and sign up for the Frontier Telephone Lifeline Plan through the FCC  (with no additional requirements such as credit checks or long-term contracts) which will result in affordable telephone-broadband service at a total cost of $17.65 for the basic plan (including measured rate service) and $20.83 (including the flat rate service).  The “interim” broadband affordable offer includes free installation and wireless modem and will be available until the FCC Broadband Lifeline Program is operational (with a reasonable time for transition of customers).  The FCC Telephone Lifeline Program is being used to qualify for the “interim” broadband service for efficiency and transparency.  Frontier will train its customer representatives (and designated contractors) to assist low-income residents determine eligibility and sign up.
  • Actively market the “interim” affordable broadband plan (and FCC Lifeline Program when operational), beginning with the current 150,000 Verizon Telephone Lifeline customers.  Place ads with ethnic and community media (both print and broadcast).
  • Purchase 50,000 Internet-enabled computing device with wireless modems to be distributed over the next 2 years (beginning during the 3rd quarter of 2016) by participating CBOs signing up low-income households for broadband service (not limited to the Frontier offer).  The computing devices will be compatible with the needs of students, aligned with technology programs of major school districts in the Frontier service areas, and capable of helping prepare students for SBAC.
  • Provide $3M over 2 years to CBOs entering into performance-based agreements with CETF and Frontier to distribute the 50,000 computing devices and sign up low-income households.

Frontier’s Public Benefit Contributions for Broadband Deployment

  • Provide private-sector expertise for broadband wireline deployment into rural California.
  • Upon close of the Verizon wireline acquisition in California, accept the FCC Connect American Fund (CAF) Phase 2 allocations for both Frontier and Verizon of $38M / year for 6 years (total $228M in broadband construction) to upgrade approximately 77,402 locations to 10 Mbps downstream and 1 Mbps upstream (10/1 Mbps).
  • Improve broadband speeds for 250,000 households in Verizon service areas to support speeds of 25 Mbps downstream and 2 Mbps upstream (in addition to CAF funds).
  • Build infrastructure to connect another 100,000 unserved households at 10/1 Mbps.
  • Cooperate with CETF, Regional Consortia, local elected officials, and other stakeholders to explore and consider options to reach unserved households and underserved locations in    6 Northeastern California Counties:  Shasta, Siskiyou, Modoc, Lassen, Plumas, and Tehama along the corridors defined by Highway 299 East from Redding to Alturas; Highway 139 from Alturas to Susanville; and Highway 36 from Susanville to Red Bluff.
  • Build infrastructure to an additional 7,000 unserved households in legacy Frontier service areas with particular attention to the 6 Northeastern Counties.
  • Install 50 WiFi hot spots throughout the services territory capable of supporting 1,250 users simultaneously at 10/1 Mbps and construct at least 10 of them by January 2017.
  • Frontier will engage with FirstNet, CENIC, K-12HSP, and California Telehealth Network.

Accountability and Consumer Advisory Board

  • Frontier and CETF will provide quarterly reports on progress and the executive will meet quarterly to review progress on their respective commitments and to consult with one another on responsibilities going forward.
  • Frontier will establish a Consumer Advisory Board of 12 members that will meet quarterly.  CETF will have 1 representative and CBO partners will have 1 representative designated by CETF (for a total of 2 members).
  • Frontier recognizes the importance of leadership continuity and will consult with CETF on any transition of executives responsible for implementing the MOU.