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Study: In ‘Seismic Shift’ Due to Pandemic, Workers, Patients Embrace Telehealth, Remote Work for Long Haul

A study has found that Californians now embrace telehealth and remote work because of adjustments made during the pandemic, researchers said.

Many respondents to a survey by USC expect to make far fewer work- and heath-related car trips even after restrictions due to COVID-19 end.

“The hesitancy towards remote work, learning and telehealth was swept away by necessity during the pandemic,” said Hernan Galperin, the study’s lead researcher and an associate professor at the USC Annenberg School for Communication and Journalism.

“Now we’re seeing a seismic shift in the way people want to work, learn and manage health visits among those who have broadband access,” Galperin said. “Those changes give us a real opportunity to cut congestion and carbon emissions.”

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